Reasons To Integrate Magento With SuiteCRM

The growing needs of eCommerce have contributed towards the ascent of Enterprise Application Integration. Currently, the software industry has many ready-to-use solutions for different business requirements. In any case, integrations are easy to accomplish and bring about IT solutions that are increasingly effective and productive. SuiteCRM is, without a doubt, excellent when compared to other CRMs and Magento is the king amongst other eCommerce arrangements. Combining these two IT solutions brings about many advantages for a business, and that makes SuiteCRM and Magento integration an intriguing discussion for magento development company. 

What is Magento?

Magento is the best open-source eCommerce platform that handles over $100 billion in gross merchandise volume annually. The convenience of this system is clear from the way that it has been downloaded by more than 1 million registered customers.

An eCommerce platform is fundamentally a software application that enables online businesses to manage their website, orders, and activities. Online business platforms bring together business activities and furthermore, offer amazing features for organizations to work easily. 

6 Qualities of Magento

• The best and most popular eCommerce platform for selling on the web 
• Adaptable and open-source programming
• An innovative team of people
• A highly customizable eCommerce platform
• Expert implementation team
• Increases online sales and reduces costs

Modules of Magento Bridge 

Magento Bridge is a boon for accounting and sales teams for a complete overview of a business, customers, and orders in real-time. The module covers the following modules:

• Customer
• Product
• Quotations (Abandon Cart)
• Orders
• Leads

Let’s read about them in detail.

Customer – It synchronizes the customer information of Magento with the CRM database using two-way synchronization, and the updates are reflected in the contact module of CRM.

Product – Users can view and manage with all their products on the Magento store and furthermore, make changes to the stock according to needs. The exhaustion of product inventory can be noticed by users in real-time and measures can be taken with the goal that customers will never find any product out of stock on the store.

Quotations (Abandoned Cart) – It includes and shows the information of all abandoned carts on the quotation page. The salespeople can follow up with the abandoned carts and send customized orders to them in order to increase conversions.

Orders – Magento orders are visible on the CRM dashboard when they are uploaded on the website. A well-organized order management page guarantees that business activities are more effective and improve customer service.

Leads – A third-party API will assist customers to import leads from contact pages, websites or blogs. The team can then reach out to the leads and move them up the conversion funnel.

We have understood how the Magento Bridge works. If you want to avail of these benefits, then hire magento developer online.

Reasons Why You Should Integrate SuiteCRM with Magento 

Smooth and Efficient Order Processing 

The integration enables you to gather a huge amount of information about customers including orders, requests, products in the wishlist, recently viewed products and abandoned carts. This creates a better experience for both the customers and salespeople. 

Multi-Channel Marketing 

Promoting your product utilizing a single channel isn't sufficient these days. You have to mix traditional advertising procedures with advanced advertising for better promotion of your product. SuiteCRM and Magento together can track all the advertising channels so you can see which techniques are best and which ones need improvement. 

Stock Sync

With this integration, your current product stock in Magento can be effectively synchronized to your SuiteCRM, empowering your client representatives to work on strategically pitching and up-selling. This will make your customers invest more time on your site.

Better and Faster Customer Complaint Resolution

SuiteCRM combination with Magento enables you to deal with client complaints from one main site. This counters the issue of slow response to the client's issues and objections. You can handle all the client questions from inside your SuiteCRM in a convenient way, without a lot of effort. 

In-Depth Knowledge of Customers 

SuiteCRM will assist you with tracking all activities of your customers and contacts on your Magento Site. This 360-Degree client view will unquestionably help you with improving your sales and advertising efforts and makes Magento a standout amongst other eCommerce platforms. You should hire magento developer online to seamlessly integrate Magento with SuiteCRM.

Fast Customization 

Customization modules on SuiteCRM can outline your SuiteCRM to accommodate your eCommerce business needs. Magento customization all alone can work for the client experience you give and, with this integration, you can include modules and applications and furthermore, pick which fields you need to show on your interface for better administration.

Final Thoughts

The integration of SuiteCRM with Magento enables magento development company to have more information on the customers by allowing you to connect Magento information with your contacts in SuiteCRM. All things considered, the integration of SuiteCRM with Magento is the most proficient and powerful IT solution for CRM in eCommerce available today.